Privacy Policy

1. Introduction

At Diyo Mahal (“we,” “our,” “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you book our banquet hall or use our services.

2. Information We Collect

• Personal Information: Includes name, phone number, email, and government-issued ID of the client or event organizer.
• Booking & Payment Information: Details related to event reservations, advance payments, or bank transfers processed securely by our payment providers.
• Usage Data: Information such as IP address, browser type, and interactions with our website to improve customer experience.

3. How We Use Your Information

• To process event bookings and manage reservations.
• To communicate with you about your event or inquiries.
• To improve our services, facilities, and customer support.
• To comply with legal obligations and prevent misuse or fraudulent activities.

4. Sharing of Information

We do not sell or rent your personal data. Information may be shared only with:

• Trusted service providers (e.g., payment processors, IT support).
• Government authorities if required by law or regulations.

5. Cookies

Our website may use cookies to enhance your browsing experience, analyze traffic, and provide personalized services. You can disable cookies in your browser, but some features may not work properly.

6. Data Security

We use appropriate security measures to protect your data from unauthorized access, alteration, or disclosure. However, please note that no online data transmission is completely secure.

7. Data Retention

We retain your information only as long as necessary to manage your booking, provide our services, and meet legal requirements. Once no longer needed, data will be securely deleted or anonymized.

8. Your Rights

• Request access to your personal data.
• Request corrections to inaccurate information.
• Request deletion of your personal information.
• Withdraw consent for marketing or promotional communication at any time.

9. Third-Party Links

Our website may contain links to external websites. Diyo Mahal is not responsible for the privacy practices or content of these third-party sites.

10. Changes to This Privacy Policy

We may update this Privacy Policy as needed. Any changes will be posted on this page with the revised effective date. By continuing to use our services, you accept the updated terms.

11. Contact Us

If you have any questions regarding this Privacy Policy, please contact us at:
📧 Email: [email protected]
📞 Phone: N/A
📍 Address: